Frequently Asked Questions

Commonly Asked Questions

Our therapists and staff are here to serve your child’s needs and support the family. Below is a list of commonly asked questions on our office procedures and policies.

Select the +/- signs to expand and contract the question of interest. If you don’t see an answer to what you’re looking for, don’t hesitate to contact us.

Most major insurances are accepted. However, insurance participation does vary from one therapy to the next. Please see our Insurance Plans section for a complete listing of accepted insurances by therapy category.

The evaluating therapist will meet with you and your child in the beginning of the evaluation session to obtain patient information relevant to treatment. Parent concerns will also be discussed at this time. Once all relevant information is received, the therapist will begin the evaluation process. Evaluation testing may be standardized, function based or a combination of the two depending upon your child’s needs. At the end of the evaluation period, the therapist will discuss initial findings with you. Once the documentation is completed, the therapist will send a copy of the findings to your referring physician. A copy of the evaluation can also be made available to you upon request.

Generally, your doctor will write a prescription for therapy. At the time of your initial appointment, you should bring your child’s prescription as well as his/her insurance card. You will be asked to fill out some paperwork prior to your child being seen.  Check out our New Client Forms section for more detailed information.

For your convenience you can access our New Client Forms for easy download, printing and completion prior to your visit to save you time.

We do offer services at an out of pocket cost.  Please checkout the Insurance Plans we do accept, or contact us for current out of pocket rates.

Our therapists generally treat clients from 8:00 am until 7:00 pm, Monday-Friday, and 8:00 am to 1:00 pm on Saturday, although this does vary by location.  Morning hours do vary depending on individual therapist schedules as well as during school vacations.  Read more about our hours of operation by location.

Our primary facility is located in Cheshire but have a satellite location in Meriden and Orange, as well.  We also offer several therapy options throughout schools in the surrounding communities for your convenience.  Obtain address and/or directions to our different locations.

What Clients Are Saying

Everyone at Cheshire Fitness is always so friendly and welcoming. They provide a wonderful atmosphere for the children and are so supportive. The best gift anyone can give a parent is caring for his or her kid and helping his or her kid to live to their greatest potential and that is exactly what the therapists at Cheshire Fitness Zone do. They truly care and we will be forever grateful for the tools they have provided our child.
Anonymous
I am so happy we came to Cheshire Fitness Zone. My daughter injured her hip figure skating. Another physical therapist diagnosed and treated her incorrectly. Luckily when we came to Cheshire Fitness Zone and saw Craig he discovered her injury was something else and much more of a serious injury. In fact, we were referred to a Pedi orthopedist who concluded with Craig’s diagnosis. The orthopedist said it was a good find, very difficult to catch, and often missed. My daughter had surgery and is now recovering and seeing Craig for rehab. She is almost done and doing well. Highly recommended Cheshire Fitness Zone.
Elaine Reilly
My son has greatly benefited from OT and PT at Cheshire Fitness Zone. The therapists are so patient and knowledgeable. The facility is also very impressive and fun. We look forward to seeing our son progress as we continue therapy.
Anonymous
I love it here. They make you feel like family; they work with your schedule. Everyone in the office is very friendly. I’m here with my son three times a week and I see the differences from when he first started and he’s been doing great. This place is just great with my son and with other kids I see around. I’m truly blessed to be around great people all the time.
Anonymous
I love working at Cheshire Fitness Zone because the therapy team is always willing to collaborate and share different treatment strategies and therapy techniques. You are never at a loss for ideas!
Anonymous
The physical therapists at Cheshire Fitness Zone are warm, caring individuals. They have worked with my daughter for about a year and a half now and she has made tremendous progress building her core strength, coordination, balance, and overall strengthening. I recommend them highly.
Kristine Livolsi
Cheshire Fitness Zone has been wonderful. The office staff is very welcoming and informative and the OT that my son sees has a genuine interest in my son’s well-being. He always communicates well with me and makes sure to ease all of my concerns. My son loves coming to Cheshire Fitness Zone!
Anonymous
Highly recommend. The warm, loving atmosphere sets the tone for these highly motivated therapists to do their thing. The office staff is top notch as well!!
Peter S.
Cheshire Fitness Zone has been absolutely wonderful for my family. All of the staff and therapists treat the children with respect and truly care about their development. The therapists are always available to ask questions and are extremely knowledgeable. The front desk staff alway works to accommodate our schedule and are always friendly and kind. I always refer Cheshire Fitness Zone to other families who are looking for services for their children.
Anonymous
My son has greatly benefited from OT and PT at Cheshire Fitness Zone. The therapists are so patient and knowledgeable. The facility is also very impressive and fun. We look forward to seeing our son progress as we continue therapy.
Anonymous
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