Frequently Asked Questions

Commonly Asked Questions

Our therapists and staff are here to serve your child’s needs and support the family. Below is a list of commonly asked questions on our office procedures and policies.

Select the +/- signs to expand and contract the question of interest. If you don’t see an answer to what you’re looking for, don’t hesitate to contact us.

Most major insurances are accepted. However, insurance participation does vary from one therapy to the next. Please see our Insurance Plans section for a complete listing of accepted insurances by therapy category.

The evaluating therapist will meet with you and your child in the beginning of the evaluation session to obtain patient information relevant to treatment. Parent concerns will also be discussed at this time. Once all relevant information is received, the therapist will begin the evaluation process. Evaluation testing may be standardized, function based or a combination of the two depending upon your child’s needs. At the end of the evaluation period, the therapist will discuss initial findings with you. Once the documentation is completed, the therapist will send a copy of the findings to your referring physician. A copy of the evaluation can also be made available to you upon request.

Generally, your doctor will write a prescription for therapy. At the time of your initial appointment, you should bring your child’s prescription as well as his/her insurance card. You will be asked to fill out some paperwork prior to your child being seen.  Check out our New Client Forms section for more detailed information.

For your convenience you can access our New Client Forms for easy download, printing and completion prior to your visit to save you time.

We do offer services at an out of pocket cost.  Please checkout the Insurance Plans we do accept, or contact us for current out of pocket rates.

Our therapists generally treat clients from 8:00 am until 7:00 pm, Monday-Friday, and 8:00 am to 1:00 pm on Saturday, although this does vary by location.  Morning hours do vary depending on individual therapist schedules as well as during school vacations.  Read more about our hours of operation by location.

Our primary facility is located in Cheshire but have a satellite location in Meriden and Orange, as well.  We also offer several therapy options throughout schools in the surrounding communities for your convenience.  Obtain address and/or directions to our different locations.

What Clients Are Saying

We have been coming to Cheshire Fitness Zone for more than two years. The therapists are friendly, compassionate, and professional. Not only do they do a fabulous job with the therapy, but they also consider the individual behavioral needs for our son. They are caring while pushing him to achieve goals that at times he might feel he can do and he does. Thank you to Craig and the staff for all that you do!
The Smedbergs
I honestly can’t thank you enough for all the time you spent with us and the very valuable advice that you gave.
The Cristo Family
I am so happy we found Cheshire Fitness Zone. This is just what my son needs. His school also heard of you guys and said great things. I’m happy to know he is in good hands.
Anonymous
Everyone at Cheshire Fitness is always so friendly and welcoming. They provide a wonderful atmosphere for the children and are so supportive. The best gift anyone can give a parent is caring for his or her kid and helping his or her kid to live to their greatest potential and that is exactly what the therapists at Cheshire Fitness Zone do. They truly care and we will be forever grateful for the tools they have provided our child.
Anonymous
I love it here. They make you feel like family; they work with your schedule. Everyone in the office is very friendly. I’m here with my son three times a week and I see the differences from when he first started and he’s been doing great. This place is just great with my son and with other kids I see around. I’m truly blessed to be around great people all the time.
Anonymous
Cheshire Fitness Zone has been wonderful. We have worked with many of the therapists for OT and PT and have had excellent experiences with all of them. They were very accommodating to our schedule. And even on a day where my son was not into working they are always able to get him to work. Their front office is very pleasant and are always smiling when we arrive. I have to bring my other son when we come and the therapists are always willing to include both of them on days where it is difficult waiting in the lobby.
Don Hamilton
I am privileged to work with amazing children, wonderful families, skilled therapists, and professional staff each day at Cheshire Fitness Zone. We are a team working toward the best possible outcome for each unique child. I am so thankful to be a part of such a special place.
Anonymous
A five star rating would not be enough for Cheshire Fitness Zone! From the first time I called to schedule my son’s consult to now one year later, we are consistently greeted by the most caring and loving staff. My son goes to Cheshire Fitness Zone for oral motor/speech therapy and sees Miss Kim. When I say she is the best, she truly is! From day one she has put her heart and soul into my child’s therapy. The strides my son has made in one year is amazing. Not only is Kim the nicest person ever, she is extremely knowledgeable in her field and is constantly thinking of new ways to improve my son’s speech.
Nicole Rybaruk
Cheshire Fitness Zone provides staff at our school that understands the role of related service providers in educational settings, meet the educationally related needs of the students, and communicate well with faculty, staff, and parents. They exhibit a high degree of professionalism and state of the art physical therapy.
Anonymous
Thank you for teaching me everything I know about OT and sensory diets. You go above and beyond for our students and we really appreciate all that you have given us.
Mike Tyler (Director at High Roads School)

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